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Utilities and Communications

Denton Municipal Utilities

The City provides unprecedented service to its customers and nearly has a 100% satisfaction rating. For utility hook-up and more information about Denton Municipal Utilities, contact customer service at (940) 349-8700.

  • The electric utility department is known as Denton Municipal Electric (DME). DME is owned by the residents of Denton and is not subject to deregulation, which make us Denton’s hometown electric provider. DME strives to maintain the highest quality of service for our friends and neighbors in the greater Denton area. Since 1905, DME's highly trained staff has taken great pride in serving customers with competitively priced and reliable electricity.
    • Limited areas within Denton are served by CoServ and TXU.

  • Water utility is provided by the City of Denton Water Utilities. In 2005, Denton received a "superior" rating from the State of Texas and awards for the Best Tasting Water in Texas, giving us clear indications of Denton's ability to deliver superior drinking water. Because of the high quality of our water, there are no health-based advantages to purchasing bottled water, filtration systems, or any other point-of-use devices.
    • If you are seeking information pertaining to the Industrial Waste Permits for a new or existing industry in the Denton area, you will find all the necessary information at the Water Utilities Department or by calling (940) 349-7529. You can also contact us by e-mail pretreatment@cityofdenton.com.

  • Garbage Collection and Solid Waste utility is provided by the City of Denton.
  • Utility Rate Information
    WATER RATES
    Residential
    Facility Charge  
    3/4" Meter $9.55/bill
    1" Meter $11.40/bill
    1 1/2" Meter $16.25/bill
    2" Meter $18.10/bill
    Volume Charge  
    Winter (November-April) Summer (May-October)
    $2.60/1,000 gallons
    (all consumption)    		 $2.60/1,000 gallons (up to 15,000 gallons/bill)
    $3.60/1,000 gallons (15,001 to 30,000 gallons/bill)
    $4.60/1,000 gallons (30,001 to 50,000 gallons/bill)
    $5.00/1,000 gallons (50,000 + gallons/bill)
    Irrigation Customers
    See rate ordinance for applicable rates.
    Commercial/Industrial
    Facility Charge  
    3/4" Meter $20.20/bill
    1" Meter $22.20/bill
    1 1/2" Meter $25.75/bill
    2" Meter $31.65/bill
    Volume Charge $2.87/1,000 gallons
    Irrigation Customers  
    Winter (November-April) Summer (May-October)
    $2.87/1,000 gallons $3.45/1,000 gallons

    ELECTRIC RATES
    Residential
    Facility Charge $8.25/bill (single phase)
    $16.50/bill (three phase)
    Energy Charge
    Winter (November-April) 5.70¢/KWH first 600 KWH
    3.79¢/KWH all additional KWH
    Summer (May-October) 5.70¢/KWH all KWH
    *Energy Cost Adjustment Adjusted Quarterly
    Residential Renewable Energy
    Facility Charge $8.25/bill (single phase)
    $16.50/bill (three phase)
    Energy Charge  
    Winter (November-April) 5.70¢/KWH first 600 KWH
    3.79¢/KWH all additional KWH
    Summer (May-October) 5.70¢/KWH all KWH
    *Renewable Cost Adjustment Adjusted Quarterly
    General Service Small
    Facility Charge $15.80/bill (single phase)
    $21.10/bill (three phase)
    Energy Charge  
    First 2,500 KWH 7.02¢/KWH
    All additional KWH 3.67¢/KWH
    *Energy Cost Adjustment Adjusted Quarterly
    Commercial Renewable Energy
    1,000 KWH Blocks RCA Rate/KWH
    100% of Actual Energy Consumption RCA Rate/KWH
    *The above energy cost adjustment and renewable cost adjustment rate are adjusted quarterly unless the price of natural gas fluctuates significantly during a quarter, in which case they may be adjusted on an emergency basis. Call for current rate.
    SOLID WASTE RATES
    Residential Service
    Cart Service 1 Cart 2 Carts
    Large Cart $17.75/bill $33.50/bill
    Medium Cart $16.60/bill N/A
    Small Cart $15.00/bill N/A
    (Residential Cart Service rates are based upon one collection per week.)
    Recycling Charge $3.50/bill N/A
    Multi-Family Recycling
    Recycling Charge $1.75/bill/unit
    Commercial Front Load
      Billing per 30 days
    3 cubic yard container $59.00
    4 cubic yard container $73.00
    6 cubic yard container $94.00
    8 cubic yard container $114.00
    (All solid waste commercial rates based upon one collection per week.)
    Commercial Open Top (Roll-Off)
      Monthly Rental Pickup (each)
    20 cubic yard container $110.00 $316.00
    30 cubic yard container $130.00 $389.00

    WASTEWATER RATES
    Residential
    Facility Charge $7.45/bill
    Volume Charge $2.85/1,000 gallons effluent
    (Billing based on 98 percent of average monthly water billed from December through Feb- ruary.) (18,000 gallon wastewater volume cap.)
    Commercial/Industrial
    Facility Charge $19.47/bill
    Volume Charge $3.70/1,000 gallons effluent
    (Billing based on 85 percent of monthly water consumption.)
    Equipment Services and Eating Establishments
    Facility Charge $19.47/bill
    Volume Charge $5.11/1,000 gallons effluent
    (Billing based on 85 percent of monthly water consumption.)

    DRAINAGE RATES
    Residential
    Square Feet in Block Monthly Charge per Bill
    0-600 $.50
    601-1,000 $1.00
    1,001-2,000 $3.35
    2,001-3,000 $5.45
    3,001-4,000 $7.60
    4,001-5,000 $9.75
    5,001-6,000 $12.00
    6,001- + $15.50
    Non Residential
    Square feet of impervious service x $0.00186/bill.

Gas

Atmos Energy is the local gas provider. To reach Atmos, call (800) 460-3030.

Cable, Telephone and Internet Service

Cable, telephone and Internet service is provided by Charter Communications. To reach the local office, contact  (940) 321-6464 or (866) 937-2427.

The local telephone, cable and Internet service provider is Verizon. Verizon can be reached at (800) 483-4000.

Frequently asked questions about utilities: City of Denton